Returns & Refunds policy

At DigiOrganize, we strive to provide high-quality digital planners, spreadsheets, and productivity tools that help you stay organized. Since our products are digital downloads, they are non-refundable and non-returnable once purchased.

Refund Policy

Due to the nature of digital products, we do not offer refunds or exchanges once the files have been downloaded or accessed. However, we are committed to ensuring customer satisfaction and will address any issues you may have.

Exceptions & Support

We may consider a refund or exchange in the following cases:
✅ Duplicate Purchase – If you accidentally purchase the same product twice, we’ll gladly issue a refund for the duplicate transaction.
✅ Technical Issues – If you experience problems downloading or accessing your files, we will work with you to resolve the issue.
✅ File Corruption – If the downloaded file is damaged or incomplete, we will provide a replacement.

Contact Us

If you encounter any issues with your purchase, please reach out to our customer support at support@digiorganize.com with the following details:

• Order number

• Description of the issue

• Screenshot (if applicable)

We aim to respond within 24 hours to resolve your concerns.

Thank you for choosing DigiOrganize! We appreciate your support and look forward to helping you stay organized.